FAQ's

Main FAQ's

We serve most of Sussex, Surrey and parts of London, including Ashington, Horsham, Haywards Heath, Guildford, Lindfield, Crawley, Worthing, and Brighton.

Yes — we provide no-obligation consultations and clear, upfront quotes.

Absolutely. We offer expert guidance on everything from layout to planting, tailored to your goals and budget.

Wherever possible, we use ethically sourced, eco-friendly materials and aim to reduce waste.

Yes, our team provides professional landscaping services throughout West Sussex, including Worthing, Chichester, and Horsham.

We provide tailored garden design services, including planting plans, child-friendly gardens, modern layouts, and traditional cottage-style gardens.

Absolutely. We offer free, no-obligation quotes for turfing, decking, and all landscaping projects across Sussex, Surrey, and London.

Yes, Garden Collective is fully insured and our experienced team is trusted by homeowners across the region.

Arboriculture FAQ's

Yes, we provide emergency call-outs for storm-damaged or hazardous trees across Sussex and Surrey.

Absolutely. Our arborists are fully insured, trained, and qualified in tree care and safety.

We operate across Sussex, Surrey, and parts of London including Brighton, Horsham, Guildford, and more.

Artificial Grass FAQ's

Yes, we use high-quality, pet-friendly turf that’s soft, non-toxic, and safe for kids and animals to play on.

With proper installation and care, artificial turf can last 10–15 years or more, depending on usage.

Absolutely — we install artificial turf for homes, schools, commercial spaces, and public areas across Sussex and Surrey.

Artificial grass requires minimal maintenance. Occasional brushing, debris removal, and rinsing will keep it looking great.

We provide artificial turf installation across Sussex, Surrey, and parts of London — including Brighton, Guildford, Haywards Heath, and more.

Brick Walls FAQ's

We construct all types — including retaining walls, boundary walls, decorative brickwork, and custom features tailored to your space.

Most garden walls under 2 metres high don’t need planning permission, but we can advise based on your location and project.

We use premium bricks and mortar, selected for durability and style. You can choose from classic red, contemporary grey, or bespoke finishes.

Timelines vary by size and design, but most brick wall projects are completed within 3–7 days from groundwork to finishing.

Decking FAQ's

Yes, we install both natural timber and low-maintenance composite decking, depending on your needs, budget, and preferred style.

Most installations take 3 to 7 days, depending on the size and design complexity.

Absolutely — we offer tailored design consultations to ensure your deck complements your garden and lifestyle.

We’ll help you choose based on location, usage, and personal preference. Timber offers a natural look, while composite is durable and low-maintenance.

Fencing & Gates FAQ's

We offer a full range including closeboard, panel, featheredge, picket, post and rail, and decorative fencing.

Yes — we install wooden, metal, and security gates, all custom-fit to your space and style.

Most jobs take 1–3 days depending on length, terrain, and materials.

Absolutely. We can match or replicate your current fencing for seamless results.

Full Garden Makeover FAQ's

Our service includes bespoke design, landscaping, turfing, patios, planting, pathways, and any custom features you’d like.

Most projects take between 1 and 3 weeks, depending on the garden size and the complexity of the design.

Absolutely — we’ll guide you through the design process to create a garden that suits your lifestyle and space.

Yes, we offer ongoing garden maintenance plans to keep your space looking its best.

Horticulture FAQ's

Our horticulture includes planting schemes, soil care, seasonal planting, maintenance, and sustainable landscaping tailored to your garden.

Yes — our horticulturists recommend plants based on your soil type, sunlight, and design goals for year-round interest.

Absolutely. We can provide one-off visits or regular maintenance plans to keep your garden looking its best all year.

Yes, we use organic methods, local plants, and water-wise gardening practices wherever possible.

Paths FAQ's

We install gravel, natural stone, paving slabs, and custom-designed paths to suit your garden’s look and function.

Yes – we work with you to create a practical and attractive layout that complements the flow of your outdoor space.

Absolutely. We use only high-quality, weather-resistant materials that are built to last in UK conditions.

Yes – we install paths for homes, gardens, public spaces, and commercial properties across Sussex and Surrey.

Patios FAQ's

We install natural stone, concrete slab, and bespoke design patios to suit your style and garden needs.

Yes — we offer free, no-obligation consultations and clear, competitive quotes.

The timeline depends on size and materials, but most patio projects are completed within 1–2 weeks.

Yes — we build patios across Sussex, Surrey, and nearby towns including Brighton, Horsham, Guildford, and more.

Pergolas FAQ's

We primarily use high-quality, treated timber for our pergolas. Timber is a popular choice for its natural appearance, durability, and ability to blend seamlessly into most garden environments. All our materials are sourced from trusted suppliers to ensure long-lasting results that withstand the UK weather.

Absolutely. Every pergola we build is fully bespoke. We’ll work with you to understand your space, style preferences, and functional needs – whether you’re after a shaded area for dining, a garden feature, or something to support climbing plants. Your pergola will be designed to fit perfectly with your outdoor space.

We install pergolas across Sussex, Surrey, and parts of London. This includes towns such as Haywards Heath, Brighton, Crawley, Guildford, Worthing, Lindfield, Burgess Hill, and many more. Not sure if we cover your area? Just get in touch – we’re happy to help.

Sleeper Walls & Beds FAQ's

We typically use high-quality treated softwood sleepers for our walls and beds, ensuring durability and resistance to rot. We also offer hardwood options on request if you’re after a different look or longer-lasting material.

Yes, our raised sleeper beds are perfect for vegetable and herb gardening. We use safe materials that are suitable for growing edible plants and can design your beds for optimal drainage and accessibility.

We serve all of Sussex, Surrey, and parts of London – including Haywards Heath, Brighton, Crawley, Worthing, Guildford, and beyond. If you’re unsure whether we cover your location, just get in touch and we’ll be happy to help.

Structures FAQ's

We typically use high-quality treated softwood sleepers for our walls and beds, ensuring durability and resistance to rot. We also offer hardwood options on request if you’re after a different look or longer-lasting material.

Yes, our raised sleeper beds are perfect for vegetable and herb gardening. We use safe materials that are suitable for growing edible plants and can design your beds for optimal drainage and accessibility.

We serve all of Sussex, Surrey, and parts of London – including Haywards Heath, Brighton, Crawley, Worthing, Guildford, and beyond. If you’re unsure whether we cover your location, just get in touch and we’ll be happy to help.

Turfing FAQ's

We use high-quality, durable turf that’s selected based on your soil type and local conditions. Most commonly, we lay hard-wearing, lush rolls that are ideal for family gardens, but we can source specialist varieties if needed.

Typically, turf takes around 2–3 weeks to root into the soil, depending on weather and soil conditions. During this time, it’s important to keep it well-watered and avoid heavy use until the grass has properly established.

Yes. Proper ground preparation is crucial for a healthy lawn. We remove old turf or debris, rotavate and level the soil, add compost or topsoil if needed, and ensure good drainage before laying your new turf.

We provide turfing services across Sussex, Surrey, and parts of London – including Haywards Heath, Brighton, Crawley, Worthing, Guildford, and nearby areas. If you’re unsure, just get in touch and we’ll confirm.

Residential Grass Cuts FAQ's

We recommend weekly or fortnightly cuts between March and October. In cooler months, one-off maintenance cuts may still be beneficial.

Yes – we can leave them to compost naturally, mulch into the lawn, or remove them from the site.

No – as long as we can access your garden, we’re happy to carry out the work while you’re out.

Commercial Grass Cutting FAQ's

We handle anything from half-acre gardens to 10-acre fields and commercial properties.

Yes – our Iseki mower is built for longer grass and paddocks. We’ll assess the land and may recommend a first strim if needed.

Absolutely – we carry full public liability insurance and are experienced in working around people, animals, and public spaces.